This company is not yet accredited. Apparently the closest Pro Coverage repair facility was in Buffalo (I live just outside of Nashville) so I was going to have to ship my keyboard to New York. 15% off Qualifying Orders $149+ with Code: PRESDAY or Call 800-449-9128 for phone-only deals. And then they’ve got you waiting for months. GUITAR SHOP TEES is the subscription based T-shirt of the Month Club for Guitar players, collectors and fans featuring iconic and legendary guitar shops. Though it was back ordered, I was ok to wait for 2 weeks (1st week of Jan). Unsubscribe easily. Ordered a Piano on 18th Dec and with an offer of 15% off valid until 24th Dec. Payment Plans! Contact Us We're here to help. Our award-winning content is viewed worldwide by millions of guitarists and bassists. Read real customer ratings and reviews or write your own. Allparts Jaguar® Neck $140.00 Shop … ...But guess what else I STILL haven't gotten 2 hours after promised it would come?? Guitar Mill specializes in vintage correct replacement electric guitar parts, 100% nitrocellulose finishes and boutique vintage-recreation guitars.. DELAY DISCLAIMER: Due to the high volume of custom finish and neck orders, we are experiencing longer lead times than ever before. 379 global ratings. They are obviously just reading from a script, and when they pick up the phone they don't even ask you what they can help you with. Instead, they say in a very artificial tone, "Are you calling to file a new claim, or check on the status of an existing claim?" – so this is not a diatribe on why you MUST spend good money on … Share your voice on ResellerRatings.com Westwood Music has been a musician’s staple in Los Angeles since 1947. Now I have to pay a lot more for a worse guitar (a variax 300 for $400) because the deal on the one that they actually didn’t have (again, even though it was posted online, they sent me a receipt saying it would arrive in 3-5 days, and hadn’t notified me of anything else by the time I checked on the order 2 weeks later) was once in a lifetime. Once I did that, I figured the busy work was done with. I check this morning. For … I got the module needed for the guitar with the money I saved (a line 6 podxt for $200) from Reverb. These are hard times, especially for non-essential, product based companies. I’ve even added another one to my “cart” expecting a back-order warning before paying, but nothing. Enjoy the lowest prices and best selection of Guitars at Guitar Center. I called Customer Service and explained the situation, they got right on it & shipped the guitar to the store overnight (Awesome, right?). Well. I call my bank...and they confirm that any high risk activity gets a card shut down so I'd have to call to verify a transaction. Read Customer Reviews of a Product or Service. I called up my local Guitar Center and the sales associate told me to bring the keyboard in to the shop, and they would take care of it. Yet, I've been level-headed, never once cussed at anyone, even not blamed the person I speak with. Came in the next day only to be told that they "both" must've sold out (In 24 hours). 5 contributions 1 helpful vote. No wonder it's getting bankrupt. Shop Guitars, Basses, Drums, Pro Audio, Band & Orchestra. After I had to hack up the back to get at the wires that needed to be repaired. Electric Guitar Kit- JR Double Cut $194.00 Shop Now. Now, I thought, well, if they cancelled the transaction, they obviously did the responsible thing and cancelled it with my bank, right? Wudtone Body Finishing Kit - Azure Lagoon $46.50 Shop Now. Thanks Ish Guitar team, for this flawless transaction. Cybercriminals are keeping pace. I wouldn't have been able to use my card. Sure enough, as soon as I got home and inspected it, the scarf joint on the neck is coming undone. Guitar Center is the world's largest musical instruments retailer. Our staff is comprised of experienced, passionate musicians who are committed to delivering high-quality, independent journalism to a global audience. I was so pissed off because with the regular price I could have ordered from Amazon or elsewhere. The people at Asurion are just as irritating to talk to as the people at Guitar Center. It is NOT us. I expect better from a place I have spent thousands of dollars at. AIO Wolf Guitars. Search. Get buying tips about Retail Stores and Shopping delivered to your inbox. And so the nightmare began. Please don't attempt to buy a guitar for $100 that normally sells for thousands. Believe in music, believe in life!Return Without Any Reason! Once you’re confident that a website is legitimate, … I purchased a ukulele from Guitarbitz through Amazon. There is a fraudulent The Guitar Shop using a different logo, with no contact info on their site advertising expensive guitars for $100 on Facebook, some of which we aren’t even a dealer for. One more week goes by, and I finally receive an update from Asurion. Sadly, I wouldn't recommend them anymore. We then arrive at GC, in the middle of a great conversation, looking to buy an amp. The first went so well, I decided to purchase the additional equipment that ended up being necessary a few days after receiving my first purchase. Thank you, you have successfully subscribed to our newsletter! WRONG. Before we start – let us say this with confidence… There are GREAT instruments at budget price points, and certainly greater instruments at median price points – many we even carry (we are very careful to select really good ones!) 4.6 out of 5. I appreciate how you could arrange the international shipment also, and REALLY looking forward to buying you more guitars in the future. Just received my guitar and it's 100% like the description. Rundown of the Best Online Guitar Stores Please note that the rating (a score out of 5) is calculated based on existing customer ratings across consumer review sites and various criteria such as stock, quality control, shipping and returns. Best Guitar Stores in Los Angeles, CA - All In One Guitar, Guitar Center, Neely Guitar Repairs, Old Style Guitar Shop, Sam Ash Music Stores, Caveman Vintage Music, Norman's Rare Guitars, Freedom Guitars, LA Guitar Sales, McCabe's Guitar Shop The dude at the front desk was not very friendly, and looked like he was the kind of person who spends more time each day playing World of Warcraft on his phone, than actually helping out customers (very typical of Guitar Center). Whether you're a new guitarist buying your first beginner guitar or a seasoned guitarist adding another guitar to your ever-growing collection, we're here to help you navigate the vast array of choices you'll find on these pages. Guitarbitz Guitar Shop Reviews 1,705 • Excellent . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Check out reviews from people who have become part of the Eastwood story. I was told it would come on 9/23. When I called them to give another card, they started the whole thing as if its a new order and removed the coupon. He ended up not even being able to reach the people at the repair facility, but just said that he left them a message telling them to call me in the next 3 to 5 business days. 5 star 75% 4 star 14% 3 star 8% 2 star 1% 1 star 3% Guitar Shop. Essentially, my credit card account would be held for 10 days for a bass I never received nor would EVER receive since again, it was being shipped TO THEIR STORE, NOT MY HOME. Info, Contact, Sales. Basswood Body Blank $45.00 Shop Now. I was told "no" and in fact, would have to purchase yet another bass AND once the shipped bass arrived, apply for a refund, and wait 3 to 5 days for the refund to process. In this article, I’ll outline 8 of the best places to buy guitars online based on factors such as selection size, price, customer service, shipping, and overall buying experience. Still haven’t received it. I won't be shopping there again. 2-Year Free Warranty on Guitars Every guitar or bass you purchase from Musician's Friend (electric or acoustic, New or Open Box) includes two years of protection from manufacturer defects. The store told me it would take another 1-2 months. AIO Custom Guitars. I contacted the store and asked if the bass was available there, to which they replied, "yes". Nope. Where’s mine then? I did local research for guitars stores in my area” more, “The Guitar Center is the best guitar store in Los Angeles, CA, with great prices, knowledgeable” more, Serving Los Angeles and the Surrounding Area, “The absolute greatest!! Until I get a CANCELLATION of my entire order?!?!? 4.6 out of 5 stars. From lessons to gear, we were able to get what we needed. I had put the same 1 day expedited shipping on the second order as I had the first one since it was definitely worth it and that was the only option that would fit my church's timeframe at this point. Be the first one to find this review helpful. Guitar Shop represents guitar hero Jeff Beck's return to the scene following his 1985 pop/rock-based recording, Flash; an outing that featured his one time lead vocalist, Rod Stewart. This place is a small, independent…” more, “Five stars for LA Guitar Sales! Then he stuffed it in my case and walked away without a word...No help at all. To now have gone through all of this, and have it ALL be from their mistakes, fumbling, screw ups, lack of communication and terrible handling of customers, I'm surprised they have a company at all. His store manager, Mark is also extremely knowledgeable on all things music” more, “This is the place to go!!! I ordered a guitar three months ago. Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. About Westwood. Countless rock-and-roll legends including Lindsey Buckingham, the Eagles, Crosby, Stills, Nash and Young, Lyle Lovett, Joni Mitchell, the Beach Boys, the Doobie Brothers, and many more, have been frequent customers of Westwood Music because there is a difference! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. From set ups, pick up swaps, neck work, body work David Neely does the best job, he keeps my guitars in the best shape, don't think twice go see David Neely!” more, “ Old Style Guitar shop! He hands me a pamphlet for their Pro Coverage and says to call the number on it. VERY DISAPPOINTED IN GUITAR CENTER, I'LL NEVER BUY ANYTHING, ANYTHING FROM YOUR COMPANY AGAIN, I'm sure you all know they're not cheap, this is WRONG what they're doing.... A few years ago I purchased a Yamaha CP4 Stage Keyboard from Guitar Center. Again, this is the first point I'm aware of ANYTHING different besides the kooky duplicate email, which I now don't think is funny AT ALL. A little frustrated, I walk back to my car and call the number. Everything was great until a few months ago when some water got spilled on it and it started having a lot of internal malfunctions. What company does that to an upset guest. Very knowledgeable and super inviting and friendly. We were established in the early part of 2016 and are located…” more, “Came here a couple weeks ago with my dad. See All Buying Options. Spoke to service (chat) after waiting 4 weeks for something I ordered to not show up. I call back AGAIN...notice that nobody on their end has contacted me AT ALL to make this right?? www.guitarbitz.com Visit this website www.guitarbitz.com. At least I finally had someone that sounded like they cared even a little. 102 reviews for Guitar Center, rated 1.00 stars. Essentially, this 1989 release provides Beck's ardent admirers with a power-packed outing, brimming with memorable melodies, drummer Terry Bozzio's often blistering rock drumming, and keyboardist Tony Hymas' effective synth … Sure, the brand are not that exotic but is chock” more, “I don't know if this place is still open or not. So I watched my email the following morning, expecting to see the same, "hey, we shipped your order" email as I got the first time. The tech was busy, so another employee pretty much just tuned it (Like 2 steps down btw). So...another LIE and DEFLECTION. The company that Guitar Center is partnered with that takes care of their Pro Coverage repairs is Asurion (still trying to figure out which company is more worthless). I bought a used guitar from them online at a great deal (a variax 500 for $300), and they emailed me a receipt saying it would arrive in 3-5 business days. Well, that wasn't necessary the first time for a larger transaction...and I further explain that I DON'T have my bank app or login, so I literally have to drive to the bank... At first, I was going to. (Actual text from Imguitar.com)Let's go shopping guitar shopping at Imguitar.com!! Ridiculous. Enjoy reading our tips and recommendations. Posted: February 5, 2021 Why Spend THAT MUCH On A Guitar? I was shocked. by Jeff Beck. I called the store on 9/10 and was told both guitar models I was interested in were in stock. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I asked if they could look it over for me & "Set it up." Free shipping in the US. I called late the next day and spoke with him again. That's not a lot to ask, honestly...and it would save MY money from leaving MY account wrongfully and having to initiate a CHARGEBACK. Shop Guitar Kits Shop Bass Kits Shop BYO Specials. 1 review of Paul's Guitar Shop "I passed by Paul's store hundreds of times but finally stopped in because coronavirus is making me think I should learn to play the guitar. Setup & Repair. Ughh. UPS did a great job BTW, it arrived at the facility within 48 hours, and then I received another email from Asurion letting me know that they had received my product. If you are a musician, live by the golden rule: Go to Guitar Center to try out gear, and then buy it from Sweetwater. Customer Reviews. Rewards Blog Help. I think I would have been more shock if they HAD called at this point. That phone call...I know, super shocking. ConsumerAffairs is not a government agency. I spend a great deal of time in guitar stores all around Los Angeles but” more, “Caveman Vintage is the best guitar store I've ever set foot in. Once I clicked on it, it said that most repair are able to be performed within 5 to 7 days and that they will let me know once they are shipping the product back to me. Their service stinks to put it nicely. Leaves me with a whole dollar, but...they are releasing the money they aren't entitled to...and my bank assured me they process those within a single day. With the help of online support, I purchased a bass guitar as a birthday gift with the intention on picking it up that day via curbside pickup. So they had my money, but couldn't even offer me a guess as to when I would receive my guitar other than "Maybe in a month or two.". Guitar Shop › Customer reviews; Customer reviews. Los Angeles, CA 90020. [email protected]. And I was promised a phone call to update me on any progress on getting someone from their company to communicate with my bank. I'm a beginner and Paul walked me through the decision making process for getting my first guitar. Another whole week goes by and I haven't heard a damn thing. 100% unfiltered. 101fitness.shop is a pure scam. Reviews. Such a great experience. Write a review. They told me 6 weeks ago that the parts have been ordered and are on their way. Online purchasing is the most common scam type reported to the Better Business Bureau (BBB), accounting for 38 percent of complaints to … "GUITAR SHOP" online page claiming reduced inventory prices- all guitars $90 to $94 including shipping. There's a LOT of info on my bank statement...and they don't deserve to have access to personal information! Finally after all of this waiting around for nearly 2 months, they just give me a gift card with the amount of money that I originally purchased the keyboard for. A link has directed you to this review. Unsubscribe easily. I called Ibanez directly and they are setting one aside for me to come pick up at the factory (Close by). I've worked for GC in the past, I've shopped at well over 20 different locations, never seen such inept mgmt. No phone calls. I wait, and wait, and wait, and wait. My boyfriend and I had just walked in having just spent a lovely hour shopping in a different store (where no employees were masked or policing their customers). I am blessed to be inspired by my beautiful wife, Jennifer, and my two children, Kyle and Brayden. Such an unprofessional company. Original review: Jan. 8, 2021. We didn't know that appointments need to be made in advance and we just dropped by. I guess that was a lie, because now they say that the parts don't exist. Unsubscribe at any time. Choosing the perfect guitar is a big decision. Electric Guitars, Acoustic Guitars, Guitar Amps & Guitar Accessories. REALLY????? For more information about reviews on ConsumerAffairs.com please visit our Last on our list is this Jackson JS22 Dinky, which is an archtop, electric guitar. What’s upsetting is that on any given day these past three months, I’ve seen the inventory status for this guitar on their website read, “In Stock and ready to ship.” REALLY? We sell top brands and all our guitars & basses come with premium setup that our customers love. “came here to have a guitar ordered used from Wa.for my sons birthday.dude told me it couldn't be ordered for another month after I called yesterday and another guy said it could!…” more, “Diamond Music Exchange is a Family owned business, Specializing in Accordion's, Acoustic guitars & Band and orchestra gear!” more, “From the moment I called David on a referral from Taylor guitars I knew I came to the right place. FAQ. I'd think they'd be cultivating consumer relations, not kicking them in the face... Oh. My name is Eric Chaz (short for Czechanski), and thank you for visiting my website. Its location on this page may change next time you visit. I ignored it. Apparently, Guitar Center doesn't like repeat business. I called on 9/23 and spoke with the mgr (Robbie) who said he'd speak with his warehouse guys & get back to me by the following morning, nope! I will no longer shop here. Shop Guitars, Bass, Drums, Amps, DJ, Keyboards, Pro-Audio and more. The customer service in this store” more, “This might be the best guitar store in the US. No other correspondence. The front door was locked but luckily a group of people…” more, “Offering Custom Guitars, Private Guitar Lessons, Guitar Repairs, Guitar Restorations, Guitar Sales, Manufacturing Guitars, Violin repair and restoration, Strings, Accessories, Band…” more, “Beginner here but this place was perfect. Fuck Guitar Center and Sam Ash! Maybe the bankruptcy isn't due to Covid, look within at the way you handle major screw ups. I made 2 separate purchases from Guitar Center. Collapse submenu. Top Sellers. Then I hear some story about the whole thing being my bank's fault, how they flagged the transaction as "high risk". I had them order one of them for me and was told it would take 3-5 days. My hubby and I” more, You can request information from this business, Serving Santa Monica and the Surrounding Area, “This is a great guitar store, even though it's a little far from my home in the San Gabriel Valley” more. How do I know I can trust these reviews about Guitar Center? www.guitarbitz.com. Chrome Guitar Tuning Keys $19.99 Shop Now. Write a review Write a review Reviews 1,705 Write a review. ... REPAIR AND MOD SHOP. We’ll start sending you the news you need delivered straight to you. It was a long wait, unproductive and I was told to call the store and figure it out. They claim they'll get this handled, and like a sucker, I believe them. Read Customer Reviews On Facebook. I go to pick up the guitar from the store and was treated like, "Here, take it and get out!" Shop by Instrument Expand submenu. I was never contacted alerting me the bass was ready for pickup. 2.0 out of 5 starsOnce you receive it, put it in the shop & have them fix whatever. Eric's Guitar shop is Located in the Sound City Center. I don’t mind waiting several weeks for a common, low-end $250 guitar, but had I known it was going to take MONTHS, I would have ordered from Sweetwater. Worst customer service ever! As a former professional musician and current studio owner who has spent tens of thousands of dollars at GC throughout the years, this store has lost my business to Sweetwater or literally anywhere else. Got mail on 27th Dec that need to update the payment method as it did not go through. En español | The internet continues to reshape the way we shop, with retail apps and social media stores adding to consumers’ online options and the coronavirus pandemic driving people to shop from home in droves. No explanation. Apparently now I am customer support and have to chase my own problem. Most orders are eligible for free shipping! 0. Good business, great service! I bought a used guitar from them online at a great deal (a variax 500 for $300), and they emailed me a receipt saying it would arrive in 3-5 business days. I drove to Guitar Center (which is not a short drive BTW, about 30 miles) and once I got there I knew this was not going to be a smooth ride. Copyright © 2020 Consumers Unified LLC. So now I'm nuclear mad, but driving...decide to go to a local music store. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Please let me tell you a little about my business and myself. Well...DUH. What??!! Instead, I got a duplicate email that said I had received my guitar. All Rights Reserved. The update says that my product is unrepairable because the parts that are needed no longer exist. Seriously??? REALLY!!!! Rated 4.5 / 5 by 19 customers! They won’t answer the phone nor emails. See reviews below to learn more or submit your own review. I found from a Facebook Marketplace posting that seem to be quickly taken down. On the following day, I received an email stating the bass was "shipped" and would be at the store in 5 days. TRY ANY GUITAR AT HOME FOR UP TO 45 DAYS, RISK FREE. If they don't accept coupon which is their's anyways, then why they took the order on first place. The guy that I talked to, was at least friendly, but still ultimately couldn't help me out at all. This will be my last purchase. He literally could not answer a single question without saying, "I don't know, or Maybe." I call back. I told the guy that I'm checking on an existing one, and just wanted to know why it was taking so long, given the fact that I sent this product off 5 weeks ago. Shop. You cannot trust Guitar Center’s online inventory status. I couldn't figure out why he was acting so strangely when he locked my case before I even had the chance to touch my new guitar. Write a review. Premier Guitar is the world’s foremost authority on all things guitar and bass, bringing the best gear coverage to readers on every platform. It doesn't bother me that I had to ship the keyboard up to Buffalo to get it fixed, what bothers me is how Guitar Center had absolutely no interest in taking care of the situation or helping me out. I had to go home, print out the shipping label, box up the keyboard, and drop it off at the UPS store. With thousands of online guitar retailers out there, it can be a daunting task finding the right place to shop for. Why Spend THAT MUCH On A Guitar? Still $1. Nothing. When I asked why not keeping the old order, they said coupon is its not available anymore and also no coupon applicable on a backorder. Jackson JS22 Dinky. Ugh. Filter by: Filter by: Mr Christopher Turner 2 reviews. If there's a store you think we should add, please use the comments form at the foot of this page. Sadly, their "buy two, return one" policy is one that I simply can't afford. Anyway, I catch the new customer service agent up to speed, tell dude I'm tired of being lied to and shouldn't be in this position for having been a loyal customer that simply wanted to make a second purchase. What a costly mistake your employees have made. Reviewed in the United States on January 11, 2019.
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